FAQ Training Center

Are these programs accredited?
Yes, these programs are all accredited by IBTA. 
 
What languages are the programs offered in?
Arabic and English
 
What are the entry requirements?
• Candidates must have a commitment to the pursuit of excellence.
• Candidates must have completed (or be in the process of completing) a high school or secondary school diploma or equivalent. 
 
What is the course duration? Is it different from one course to another?
The CBP Professional courses are designed to be delivered in approximately 20 contact hours and the Master Executive courses in approximately 40 hours. However, ATPs are flexible in their timeframes for these courses, depending on client needs or based on the skills assessment. Each module can be delivered in a timeframe spanning from two days to two weeks.
 
Is there an assessment for this program?
Yes, an assessment is conducted for each of the courses that make up each track. To achieve CBP Professional, one exam must be taken; to achieve CBP Executive five exams must be taken; to achieve CBP Master Executive all five of the CBP Executive Exams must be taken plus one of the four CBP Master Executive exams. 
 
What format are the exams?
CBP exams consist of multiple choice and scenario based questions. CBP exams are skills\performance based tests. Participants are asked to perform a series of tasks that can demonstrate their skills using real life scenarios. The exam must be taken at an authorized Prometric PRIME testing centre. There is no limit on the number of times a candidate can sit for an exam. 
 
What is the exam passing mark?
The passing mark for the exam is 70 percent.  
 
How long does the exam take?
Exam delegates have two hours to complete the exam; however, most delegates find they can complete the exam in 45 minutes or less.
 
What happens if the Examinee fails the Exam?
There is no limit on the number of times a candidate can retake the exam.  
 
Will participant and the test –passers receive a certificate from IBTA?
Participants will receive a certificate for successfully completing the exams. A CBP Professional, CBP Executive, CBP Master Executive or Professional certificate in any of BIS series designation will be awarded on completion of the required assessment (see above). 
 
Are ATP instructors certified CBP instructors?
Yes, the following IVD tutors are certified CBP instructors: • To be confirmed 
As an authorized CBP training provider ATP must employ or maintain an exclusive relationship with a minimum of one CBP Certified Instructor (CBP CI) per campus. CBP CIs can be full time, part time or contract instructors. If contract instructors are used they must be certified as a CBP CI by IBTA. 
       
                                                          
Who is the target audience?
The CBP programs have a very wide target audience and are useful for people working in the following industries:
  • Human Resources
  • Information and Communications Technology
  • Life Management
  • Marketing and Sales
  • Project Management
  • Sales and Customer Service
  • Coaching and Mentoring
  • Secretarial and Administration
  • Tourism and Hospitality
  • High school students
  • Recent school leavers
  • University graduates
  • Individuals looking for career change
  • Individuals looking for career enhancement
  • Individuals looking for career change
  • Middle to upper management roles
  • Executives looking to improve their staff skills\productivity
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