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Course Overview
The CBP™ Business Communication training and
certification program is geared towards the individual looking to learn the
basics of effective communication in today’s business environment. In this
certification training course you will be provided the
essential information and business skills required for effective verbal
and non-verbal business communication.
The CBP™ Business Communication certificate
equips the business professional with the best communication practices and
develops business communication as a discipline.
The CBP™ Business Communication certificate
module explores the study of the process of communication in the business
environment, allowing the candidate to understand how to make better choices in
day to day communication.
Description
Upon completion of this course, you will possess the training and skills needed
to achieve the CBP certification in Business Communication. You will also
develop the foundation skills needed to possess the communication skills
required to excel in varying positions within corporations.
The CBP Professional™ Business
Communication manual covers the following topics:
·
Introduction to Business Communication
·
Business Letter Writing
·
Types of Business Writing
·
Business Writing Styles
·
Writing for Special Circumstances
·
Communication Styles
·
Identifying Your Appropriate Communication Style
·
Communicating Effectively
·
Keys to Powerful Presentations
·
Power of Active Listening
·
Conflict Resolution: Approaching Conflicts
Constructively
·
Communication Challenges
Audience
This course is intended for professionals who are committed to surpassing
standards of excellence in communication across all business levels and
divisions in the communication-age that the world is experiencing.
Prerequisites
This course requires that candidates meet the following prerequisites:
1.
The candidate must have a commitment to the
pursuit of excellence
2.
The candidate must have completed or be in the
process of completing a high school or secondary school diploma or similar
educational standards.
Course Duration
The standard duration of this course is 15 contact hours. Contact hours
scheduling may vary depending on ATP’s timetabling.
Certification Testing
This course helps you prepare for the following certification test:
·
CBP C50-510
Arrange to take the certification test for this course within six weeks of
acquiring the course materials, as exams are updated regularly in accordance
with current versions.
CBP™ Professionals that have completed the CBP™
Business Communication course have also registered for the following courses to
achieve the CBP Executive™ credential:
·
CBP™ Sales
·
CBP™
Customer Service
·
CBP™
Business Etiquette
·
CBP™
Leadership
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