Course Overview
The International Business Training Association CBP™
Business Improvement Series-Secrets of Management Success course will increase
your knowledge and ability to: Develop responsible good decision-making skills
for employees, encourage a positive climate and decrease power struggles and ego
fights. You will also develop the business skills required to implement a
flexible model for helping employees handle their own problems, and use
“Accountable Moments” as opportunities for employees. Develop fairness, flexible
and supportive counseling to employees.
Description
The CBP™ Business Improvement Series – Secrets
of Management Success manual covers the following topics:
·
The New Work Environment
·
Supervisory Styles
·
The Model for Keeping Responsibility Where it
Belongs
·
Applying the Model to Behavior and Performance
Problems
·
Counseling and Mentoring
Course Objectives
Successful completion of this course will increase your knowledge and ability
to:
·
Develop responsible employees
·
Foster good decision making in your employees
·
Encourage a positive climate
·
Decrease power struggles and ego fights
·
Implement a flexible model for helping employees
handle their own problems
·
Use “accountable moments” as learning
opportunities for employees
·
Be fair, flexible and supportive
·
Offer appropriate counseling to employees
Course Duration
The standard duration of this course is 10 contact hours. Contact hours
scheduling may vary depending on ATP’s timetabling.
Certification Testing
This course helps you prepare for the following certification test:
·
CBP B-12205
Arrange to take the certification test for this course within six weeks of
acquiring the course materials, as exams are updated regularly in accordance
with current versions.
CBP™ Professionals who have completed the CBP™
Secrets of Management Success course have also registered for the following
courses from the Business Improvement Series:
·
CBP™
Conflict Management
·
CBP™
Leading Through Change
·
CBP™
Dynamic Decision Making
·
CBP™
Motivating Employees to be Their Best
