Frequently Asked Questions

 

General Inquiries

1.       Where is Certified Business Professional (CBP) recognized?

Certified Business Professional (CBP) is recognized by most organizations and companies around the world. CBP’s presence encompasses many regions across the six continents. (Countries include: USA, Canada, China, Australia, New Zealand, and the Middle East)

 

2.       What courses are offered under Certified Business Professional (CBP)?

For all information regarding our certified courses, please refer to the ‘Products’ section of the website.

 

3.       How long is a Certified Business Professional (CBP) course?

All Certified Business Professional (CBP) courses take two weeks or less for completion, on average. However, please be aware that course durations may vary depending on training center preference.

 

4.       How many levels of Certified Business Professional (CBP) courses are there?

There are three levels to CBP courses: Foundation, Executive, and Master Executive. Each of these levels has a number of different courses that full within them that a candidate can choose to study.

 

5.       What qualifies the Certified Business Professional Authorized Training Providers (ATP) to offer this professional certification?

The Certified Business Professional Authorized Training Providers committee requires that training centers express their commitment to quality instruction and program delivery. Upon meeting these requirements, training centers are then empowered to offer the CBP program and become Authorized Training Providers.

Training Center / Authorized Training Provider (ATP) Inquiries

1.       How much is the registration fee for an Authorized Training Provider (ATP)?

The registration fee for ATPs is $2,500 per year per Authorized Training Center.

 

2.       Can an Authorized Training Provider (ATP) rebrand/co brand the training kit?

You can co brand in your marketing effort; however, it is not permissible that the content of the material is changed. If you need to localize the material, we are ready to listen to your suggestions!

 

 

Students / Candidates Inquiries

1.       How do I get certified?

There are two steps to attaining the Certified Business Professional certification:

·         Attend the official courses at a Certified Business Professional Authorized Training Partner, and possess course completion certificates. A list of all current Authorized Training Providers click here

·         After completing the official courses, the candidate must pass a multiple-choice scenario based certification exam, ‘The CBP certification exam’ at a Prometric Authorized Testing Center.

 

2.       I don’t have an Authorized Training Provider (ATP) in my current location, how can I enroll in a Certified Business Professional (CBP) course?

If you have any training centers near by that you would like to recommend as an Authorized Training Provider, please send us an email with their information and we will approach the center with our products.

 

3.       What are the benefits of Certified Business Professional (CBP) courses to my career?

Certified Business Professional offers the business professional a vital skill set that is sought after by employers in the business field. What differentiates a CBP trained business professional from other job candidates is the internationally proclaimed certification that one who completes a CBP course will acquire.

 

4.       Am I eligible to study a Certified Business Professional (CBP) course?

Yes, everyone can study a Certified Business Professional course. The different levels of courses target individuals without/with experience that are looking to improve and develop their career.

 

5.       Can I study a Certified Business Professional (CBP) course online independently?

Certified Business Professional courses are being taught exclusively through our Authorized Training Providers in direct contact sessions. The experience gained from enrolling in a Certified Business Professional course is through the practical and hands-on training provided in these courses.

 

6.    When do I receive my certificate after completing a Certified Business Professional (CBP) course?

You will receive your certificate of completion Four to six weeks after passing all the exams required for your Ccertified Business Professional job role.

 

7.       Where can I buy the study materials from?

Study materials are available exclusively through our Authorized Training Providers. Upon enrollment in a Certified Business Professional (CBP) course, you will receive a kit that includes the study materials that will be covered in the course by your instructor, with the purchase of this kit there will be no extra chargers required for the exam.

 

8.       Can I take an exam more than once?

There is no limit on the number of times a given Certified Business Professional (CBP) exam can be taken. However, you will be charged an extra fee for each exam retake.

 

9.       Can I register for the Certified Business Professional (CBP) exams without taking the courses?

Certified Business Professional certification exams are only available as part of the study kit provided once a student registers for a course.

 

10.   What happens on the day I take my exam?

The following steps should be taken:

·         Present two forms of identification; at least one must include a photograph.

·         Pay your exam fee if it is still due.

·         Leave any study materials, calculators, cell phones, pages, or other items with the exam center administrator. CBP certification exams are closed-book, proctored examinations.

·         Take the computer-based certification examination. The examination may include brief surveys, which will not count against your examination time. You can also take a brief tutorial session if you want assistance using the exam software.

·         Achieve the passing score requirements for the exam.

 

11.   What is the format of the exam?

Certified Business Professional (CBP) exams are not written exams. Instead, the exams are performance-based. Using the real life scenarios, exam candidates are asked to perform a series of tasks to clearly demonstrate their skills.

 

12.   If I don’t pass an exam, can I get a refund?

Unfortunately, refunds are not available for failing exam scores or missed exam appointments.

 

13.   If I did not find the course that I’m looking for, may I make a recommendation?

Yes, if you would like to make a recommendation for a course, please email us directly at cbp.atp@trackglobal.com

 

14.   What is the passing grade for a Certified Business Professional (CBP) course?

The passing grade for a Certified Business Professional (CBP) course is 70%