- January 14, 2019
- Posted by: track-admin
- Category: Customer Service, Latest News
The certified business Professional in Customer Service has been placed on the top list of most sought programs this year, following a research study conducted by the track LS team to determine the level of program growth and necessary updates. Customer service has proved to be one of the most demanded-skills that individuals looking for, which was because of governments’ aspirations to improve services delivered to the customers.
The customer service program is a unique experience in identifying the types of customers and ways to communicate with them. The program in its latest version explains the impact of technology on improving services, what modern methods of dealing with customers, and the use of different communication channels with customers such as the use of the site, social media, telephone, And the number of different ways of communication.
To learn more about the program and the approved centers, you can visit us on the program website: CBP Customer Service