Preventing Unacceptable Behaviors

Unacceptable behaviors and harassment at work are unwelcome physical, verbal or non-verbal conducts of any nature. It includes demeaning comments about a person’s appearance, indecent remarks, questions about a person’s private life, and orientation, name-calling with demeaning terminology that is gender specific, and unwelcome physical contact, as well as any other conduct of any nature that creates an intimidating, hostile or humiliating working environment.
An unacceptable behavior is a direct violation of business etiquette standards and the law.  At best, it is unmannerly; at worst, its practice places the victim in a threatened state.  In businesses, recognizing the need to protect its staff, both men and women, should take very strong positions in regard to gender harassment in the organization.

  • Harassment of any type can damage business performance. Staffs that mistreat and harass others are not using their time productively. Victims of harassment are likely to under-perform as a direct result of stress and loss of self‑esteem. A business can lose good employees if harassment makes the workplace an intimidating or threatening environment, and they vote with their feet.
  • Good employers actively promote a positive working environment. Employers recognize staff are one of their main assets and make sure that everyone in their organization can do his or her job in a positive atmosphere.
  • Harassment can cost money. Employers can be held liable for the unlawful actions of those who work in their organization, whether or not their actions were known, and you can be vicariously liable for what happens to agency workers. Claims can include compensation for personal injury, which may be substantial. Being publicly associated with tribunal claims can also harm your company’s image.


Five Steps to Prevent Harassment

  1.  Develop a clear policy for preventing and tackling harassment.
  2. Make sure everyone is aware of and understands the policy.
  3. Treat harassment as a health and safety issue.
  4. Lead by example: make managers and supervisors responsible.
  5. Monitor policy implementation.

More topics you can find in Business Etiquette book as part of the CBP – certified business professional program.

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